Privacy Policy
How we collect, use, and protect your personal data — explained in plain language, as required by El Salvador's Personal Data Protection Law.
1. Who is responsible for your data
ownelsalvador.com, a division of A&M Capital S.A. de C.V. ("we", "us"), is the data controller (responsable del tratamiento).
- Domicile: World Trade Center, Torre 1, Local 201 A, San Salvador, El Salvador
- Email: grow@intersectionlegal.com
- WhatsApp: +503 7010 7369
2. What data we collect
- Website contact form: full name, email address, country, phone number (optional), area of interest, your message, and the page you submitted it from.
- Facebook and Instagram forms (Meta): if you answer one of our instant forms, Meta sends us your full name, email address and phone number (Meta may pre-fill them from your profile, and you can edit them before sending) and your answers: where the property is, its approximate price, what stage you are at, and what you need first. Meta also tells us which ad and form you answered and whether you ticked the consent boxes.
- Direct messages: whatever you choose to share with us by email or WhatsApp.
- Website analytics: which pages are visited and how people arrive at the site, measured without cookies. See section 7.
Like any website, our hosting provider (Cloudflare) also processes technical connection data — such as your IP address and browser type in server logs — to deliver and secure the site.
We do not create user accounts and we do not profile individual visitors. We do not request sensitive data (health, biometrics, beliefs, etc.) — please do not include it in the message field.
If you don’t give us your data: without your name and a way to reach you, we cannot answer your inquiry. The box for news and invitations is optional: if you leave it unticked, we handle your inquiry exactly the same way.
3. Why we use your data, and on what legal basis
- To respond to your inquiry and prepare your closing estimate — based on the pre-contractual steps you request and your express consent (the required box on the form).
- To share your details with the Salvadoran notary or lawyer who handles your case, when you ask for a service only they can provide (due diligence, deed, closing), and with the escrow agent if you contract an escrow — based on your prior, informed consent (the required box on the form). See section 6.
- To manage the service if you become a client — based on the performance of that contract.
- To send you news, guides and event invitations from ownelsalvador.com by email or WhatsApp — only if you ticked the optional box for it. This is the only purpose that needs that separate consent, and you can withdraw it at any time (section 4).
- To comply with legal obligations (e.g. accounting and tax rules) where applicable.
We do not use your data for any other purpose without asking you first, and we do not sell your personal data.
4. Your rights (ARCOPOL)
Under the Personal Data Protection Law you have the rights of:
- Access — know what data we hold about you.
- Rectification — correct inaccurate or incomplete data.
- Cancellation / erasure — have your data deleted.
- Opposition — object to a specific use, including commercial communications.
- Portability — receive your data in a usable format.
- To be forgotten — have your data removed when it is no longer needed.
- Limitation — restrict how your data is processed.
You may also revoke your consent at any time, free of charge: write to grow@intersectionlegal.com or reply “STOP” on WhatsApp. We apply it within 5 business days, without affecting prior processing.
If we have already shared your data with a notary, lawyer or escrow agent, we tell them about any correction or deletion within 5 business days.
How to exercise your rights: email grow@intersectionlegal.com with the subject line “Data Protection” and include your full name, a copy of your identity document, and a description of the data and the right you want to exercise (for an access request, also tell us the format you would like to receive it in). It is free of charge, and we will respond within 20 business days (extendable once by 20 more business days for complex requests). If you are not satisfied with our response, you have the right to file a complaint with the Agencia de Ciberseguridad del Estado (ACE).
5. Data Protection Officer (DPO)
Requests about your data are received at grow@intersectionlegal.com, subject line “Data Protection”, and answered within the deadlines in section 4. The name of our Data Protection Officer (Delegado de Protección de Datos) will be published in Annex A of this policy.
6. Who processes or receives your data
Service providers that process data on our behalf (encargados), under contract:
- Cloudflare, Inc. — website hosting, delivery, and security. The site may use Cloudflare Web Analytics, which is cookieless and aggregated. (Privacy and contact)
- Google LLC — website form submissions are delivered and stored through Google Apps Script and Google Sheets, and reach our team by email. (Privacy and contact)
- Meta Platforms, Inc. — the Facebook and Instagram forms you answer, and WhatsApp if you choose to contact us that way. (Privacy and contact)
- Technical professionals we hire for a service you contract with us (engineers, appraisers, surveyors) — they receive only the property and contact details that job needs.
Independent professionals who receive your data only if you ask for their service:
- The Salvadoran notary or lawyer who handles your due diligence, deed or closing.
- The escrow agent, if you contract an escrow.
Before we share your data with a notary, lawyer, escrow agent or technical professional, we tell you who they are. We only pass on what your case needs, to be used only for that service. The data protection conditions they must meet will be published in Annex B of this policy.
Our website analytics tool (Umami) is not on this list because it is not an outside provider: it runs on servers operated by A&M Capital. See section 7.
7. Cookies and analytics
This website does not set its own cookies and does not use advertising trackers. That is why you do not see a cookie banner. Delivery of the site may include Cloudflare Web Analytics, a cookieless, aggregated measurement tool that does not identify you individually. External services you open from our links (WhatsApp, Google, Intersection Legal) apply their own cookie policies.
We also measure visits with our own cookieless analytics tool, Umami, hosted on servers operated by A&M Capital in El Salvador. It records the pages viewed, the referring site, your browser, operating system, device type and screen size, your browser language, an approximate country, region and city derived from your IP address, and, if the link you followed includes them, campaign tags such as UTM parameters or an ad platform’s click identifier. Your IP address is used at the moment of the visit to estimate that location and to group your page views under a pseudonymous identifier that changes every month; the IP address itself is not stored. We also record actions such as submitting the contact form or clicking a WhatsApp button, without the content of the form. We do not use this data for advertising and we do not sell it.
The site does not use your browser’s local storage, with one exception: if you choose not to be measured, a single flag with no personal data is saved in that browser so the analytics tool skips it. You can turn that option on (or off again) at ownelsalvador.com/no-medir. Any standard tracker blocker also stops the measurement.
8. International transfers
Our providers (Cloudflare, Google, Meta) may store data on servers located outside El Salvador, including the answers you send through a Facebook or Instagram form. These transfers are made with contractual safeguards and protection standards no lower than those of Salvadoran law (Art. 44 of Legislative Decree No. 144). By submitting a form (on this site, on Facebook or on Instagram) or contacting us, you consent to this processing.
9. Security
We protect your data with technical and organizational measures: encrypted connections (TLS/HTTPS), access controls, and data minimization — we only collect what we need. No system is 100% secure, so we cannot promise absolute security.
Breach notification: if a security breach affects your personal data, we are committed to notifying the ACE, the Attorney General's Office (Fiscalía General de la República), and affected users within 72 hours of becoming aware of it.
10. How long we keep your data
If your inquiry does not become a service, we delete your data 24 months after our last contact with you. If you become a client, we keep it while the service lasts and afterwards only as long as the law requires (for example, accounting and tax records must be kept for 5 to 10 years). After that, data is deleted or anonymized.
11. Minors
This website and our forms are not directed at persons under 18 years of age, and we do not knowingly collect their data. If you believe a minor has sent us personal data, write to grow@intersectionlegal.com and we will delete it.
12. WhatsApp communications
Our WhatsApp buttons open a chat with +503 7010 7369. Messages exchanged there are also governed by WhatsApp/Meta's own terms and privacy policy, in addition to this policy.
13. Updates to this policy
We will publish any updates on this page with a new effective date. This page is the official channel for communicating changes to this policy.
14. Contact
Questions about this policy or your data: grow@intersectionlegal.com · WhatsApp +503 7010 7369 · World Trade Center, Torre 1, Local 201 A, San Salvador, El Salvador. See also our Terms & Conditions.
Annexes
This policy is completed by two annexes, which will be published on this same page with a new effective date:
- Annex A. Data Protection Officer: their name and contact details. Until then, requests are handled at grow@intersectionlegal.com, subject line “Data Protection”, within the deadlines in section 4.
- Annex B. Data protection conditions that everyone who receives your data must meet: notaries, lawyers, escrow agents and technical professionals.
This document was prepared with AI assistance and is subject to human legal review, in line with Resolution Inc. 57-2025 of the Constitutional Chamber of El Salvador.